If you had problems with your payment, we recommend to:
Change the payment card. To change your payment card, follow the steps on the following article
Pay using a different method. For changing the payment method such as paypal, please contact us our finance team at firstname.lastname@example.org
Get in touch with your bank. Sometimes the bank details need to be updated such as address or card expiration date. However if everything is updated, get in touch with your bank.
As well, to pay for the unsettled balance of the previous months and unblock your Premium account, please contact directly our finance team at email@example.com
Contact your bank account